Your Rights and Responsibilities as
a Moving Client
Your Rights and Responsibilities as a Moving Client
At Veteran Moving Florida, we believe in transparency, professionalism, and customer care. As our client, you have specific rights and responsibilities throughout your move, and we’re here to make sure you’re fully informed every step of the way. Choosing a licensed, insured, and experienced moving company like ours ensures your move is handled with the highest level of trust and accountability.
Local Moves – Your Contract & Bill of Lading
If you're moving within Florida, you'll be provided with a Bill of Lading, which serves as your official contract with Veteran Moving Florida. This document outlines the terms, responsibilities, and protections for your move. You will receive a copy of your Bill of Lading when your move is scheduled. You can sign it digitally through your client portal or directly with our crew leader on moving day.
Storage Services – Know the Terms
Veteran Moving Florida offers secure short- and long-term storage for customers across the state. If you choose to store your items with us, you’ll be provided a Storage Contract that details the terms and conditions of our storage services. You will receive this contract electronically upon booking your storage service.
Storage Services – Know the Terms
Veteran Moving Florida offers secure short- and long-term storage for customers across the state. If you choose to store your items with us, you’ll be provided a Storage Contract that details the terms and conditions of our storage services. You will receive this contract electronically upon booking your storage service.
Need Help Understanding the Process?
Need Help Understanding the Process?
- We’re here to answer your questions and guide you through every detail of your move or storage agreement. Our team will ensure you have all the documentation and information you need ahead of time—so there are no surprises on move day.