Privacy Policy

1 Collecting Personal Information

We inform customers why we collect personal information before or at the time of collection, ensuring relevance to service requirements, such as verifying potential customers and providing estimates.

2 Consent

We obtain explicit customer consent before collecting, using, or disclosing personal information. Consent may be written, electronic, or implied when voluntarily provided for an obvious purpose.

3 Using and Disclosing Personal Information

Personal information is solely used for identified purposes or reasonably associated uses. We do not sell client lists or personal data.

4 Retaining Personal Information

Data affecting customer decisions is retained for at least one year. Retention duration aligns with specific purposes or legal obligations.

5 Ensuring Accuracy of Personal Information

We strive for accurate and complete personal information. Clients may request corrections in writing for data accuracy.

6 Securing Personal Information

We protect personal information with appropriate physical, electronic, and organizational safeguards, including secure systems for payment processing and restricted access to customer records. Only personnel who need customer information to perform their duties have access to it.

7 Providing Customers Access to Personal Information

Clients have the right to access their personal information, with exceptions. We aim to fulfill requests within 30 business days and may charge a minimal fee.

8 SMS/Text Messaging Communications

By providing your phone number, you consent to receive text messages from Veteran Moving Florida related to your move, including quotes, scheduling, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for assistance. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

9 Questions and Complaints

Our Privacy Officer ensures compliance and addresses privacy-related concerns. If you have any questions about this Privacy Policy, please contact us by sending a letter to:

Veteran-Owned Business Disclaimer

While we are a veteran-owned business, please note that our status does not extend to qualifying for specific benefits or contracts reserved for veterans who have served longer periods.

Disclaimer: Long-Distance Moving Services Notice

At Veterans Moving Florida, we strive to provide accurate and transparent information about our services. As part of our commitment to clarity, we currently do not offer any moving services outside of the state of Florida.